It is very good in its description of the process of an IT-person in the organisation. Thank you Sten!
New employees start as non-contributors. They have low business knowledge and even though they might
know the technology used in the organization, they do not know the existing systems or how it is specifically used.
As the employee masters the existing systems and technology, they move into the role of geek. These
are the people with high technical skills, but low business
understanding. Unfortunately, many IT people stay at this point on the
IT value path,
which is where they are vulnerable to outsourcing.
Some people move on to a role as analyst with a more
business-oriented role. They start to understand the business, but the
amount of learning necessary often means that their technical skills
A very few people move on from the analyst role toward being a star
employee. Once they have mastered the business, they pick up the
technology again, but now with a much better understanding of how
technology can be used for strategic advantages fro
The valuable stars have both technical skills and business knowledge,
but the path to IT stardom doesn't have to lead through years in the
geek role. New non-contributors should be encouraged to take the value
shortcut and learn the business first before
building up their technical skills
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